Why book in with Maitland Motors?

Not just any old back street garage.

Here at Maitland Motors we understand why a new customer may be weary about bringing their vehicle to us, the trade has such a poor reputation which is ingrained by bad or unsatisfactory past experiences. We are dedicated to fight against this view of the trade by offering a great service at good prices by technicians you can trust. Here are a few examples of how we are actively putting you and your car first.

Approved by The Good Garage Scheme. The Good Garage Scheme aims to improve the standards of of the automotive industry with garages associated adhering to a 10 point code of conduct. We are very proud to have been in the top 5 of garages of the week three times and of the brilliant feedback our customers leave us through their feedback forms.

Ross proudly showing off out most recent Top 5 Feedback of the Week certificate from The Good Garage Scheme.

Pagid IMI Professionally Accredited Break Specialist. We are recognised by industry leaders in brakes as a specialist. Pagid brakes are OE quality, come with a 25 months/25Thousand mile guarantee and are great value for money. We only use good quality parts for all repairs.

Maitland Motors: Pagid/ IMI Professionally Accredited Brake Specialists.
Proud to fit the best for our customers.

Continual Training and Development. The industry is rapidly changing with new and exciting innovation. Our team is dedicated to keep up to date with these changes and implement them in our workshop and office, so training and development is a big part of this. Ross and Dale have been on a number of courses and are signed up for more. Christine has also been studying part time for her PDA in book-keeping and also has industry course to look forward shortly. Our apprentice, Saun is continuing to work hard towards becoming a fully qualified technician. This is defiantly a team effort that will mean that our customer experience is always improving with our growing knowledge base.

Happy 5th birthday Maitland Motors
Ross and the team here at Maitland Motors.

Brilliant Feedback across different platforms. You can read our feedback across Google, Facebook and The Good Garage Scheme. It always makes our day to hear that our customers have had a good experience with us.

Over 20 years of experience in the trade. Ross has been in the automotive trade since starting his apprenticeship back in 1999 and with that a whole wealth of experience and knowledge with many different makes and models of vehicles. He finished top of his class winning apprentice of the year and from there has worked in all shapes and sizes of garages, using his expertise to go on and open his own garage. Our mechanic Dale also has a vast knowledge of the industry, and like Ross is keen to keep moving with the times.

In our previous post, we share a few of the processes we have in place to help make booking in with us as stress and hassle free as possible. Such as a Free Vehicle Health Check and Payment Assist, click here for more details. We would love to welcome you and see for yourself just how dedicated we are to providing a great and trustworthy service.

If you have any questions or would like to know more about how we can help you and your vehicle, call our office, email us or leave a comment below.

#tipthursday Follow Our Basic Vehicle Maintenance Schedule

Follow our basic vehicle maintenance to help get the best from your car.

Here at Maitland Motors we believe that maintaining your car is the most effective way to get the most from it. Following our basic maintenance schedule will to help keep your car preforming at its best and more importantly, safe on roads.

Your Basic Car Maintenance Schedule by Maitland Motors

Full Service – 6 months prior MOT (This will depend on when you last had a full service, it may just need an interim. We can check beforehand and advise on the appropriate service required.)

Free Vehicle Health Check – 3 months prior MOT

Pre-MOT 1 month before MOT

MOT (sign up to our reminder text service)

We recommend following this as a minimum depending on your mileage and how you drive. Most car manuals will have details of your make/model’s service schedule as per the manufacture’s recommendations.

If you have any questions or would like to book in for a Service, Free Vehicle Health Check, Pre-MOT or MOT then call us in the office, email us or leave a comment below.

#tipthursday Get knocks, bangs and squeaks checked

With restrictions easing, cars that have mostly been stuck on the driveways or parked up will be driven more again. However, being stationary for long periods of time can also cause issues for your car. If you’ve started using your car more and hear any unusual knocks, bangs, grinding or squeaks get booked into before a small issue grows into a much bigger, expensive ones.
Christine has been on furlough most of this year so wasn’t using the car much. Once she was back on school runs and in & out of Burntisland she noticed a banging noise (like a water bottle rolling around in the boot) which after inspection ended up being the rear axle bushes. Leaving that any longer, excessive movement in the bush would cause wayward movement in the axle and potentially losing grip especially when cornering. With 2 young kids in the back every day, its defiantly not worth the risk of ignoring.

If you do hear any unusual noises while driving we offer a Free Vehicle Health Check where we get your car up on the ramp and visually inspect the condition of your car. Once we’ve had a good look we’ll give you a brake down of any issues or causes for the noises including an estimate of the costs involved for repairing. From here you can make an informed decision as to what work you’d like carried out and be fully aware of the current condition of your car.

For more information call our office, email us or leave a comment below.

Maitland Motors, Here to Help

How we can help making maintaining your car easier

We understand here at Maitland Motors, that looking after your car can be an added hassle and stress. That’s why we’ve put in place a few processes to help make maintaining your car that little bit easier.

Payment Assist. Payment Assist is a easy way to spread the cost for your vehicle repair & maintenance bill. Payment is split over 4 monthly payments interest and fee free making any larger or unexpected repair bills a bit more manageable. For more details we have a recent post here. (T&Cs apply. Please let us know in advance of any works being carried out that you plan to pay via Payment Assist so we can get the process in place in time for collecting your car.)

Payment Assist with Maitland Motors
Spread the cost of your repair and maintenance bills with Payment Assist .

Courtesy Car. Sometimes its just not possible to be without your car what with work or school run commitments, especially if your car is in for a few days on big or unexpected repairs. Hiring our courtesy car can help at just £10 a day. (T&Cs apply, please ask for more details.)

Free Vehicle Health Check. Been a while since your car last saw a mechanic? Book in for a Free Vehicle Health Check where we’ll visually inspect the condition of your car, giving you peace of mind that its safe or making you aware of any repairs or issues.

A Free Vehicle Health Check will give you a no obligation overview of your car.

Pick Up & Drop Off Service. We offer a limited Pick Up and Drop Off Service where we come collect your vehicle from your home or place of work in the morning for repairs or services in the workshop, then drop it back with you the evening works have been completed. Saving you having to arrange getting your car to us and getting home again. (Due to the pandemic we unfortunately don’t have a waiting area for customers.)

Good Quality OE Parts and Oil. We believe prevention is better that cure here at Maitland Motors, and a big part of that is using good quality parts and oil. They will last you longer, perform better and often come with good guarantees, giving you better value for money. After years or experience in the trade, we use trusted brands such as Mann Filters, Pagid brakes, Varta Batteries and Forte engine treatments. Not to forget we are Pagid/IMI Professional Braking Specialist.

Proud to fit Pagid here at Maitland Motors
Pagid brakes come with a 25 months/ 25 thousand mile guarantee which many other manufactures don’t.

MOT Text Reminder. MOTs can be easy to forget, especially since the DVLA stopped sending reminders. Sign up to our text reminder service where we’ll remind you to get booked in and avoid missing your due date. We only need your reg and mobile number to set this up.

We hope that your experience here at Maitland Motors is as smooth and hassle free as possible but if there is anything further you feel we could put in place, then please just let us know. Customer feedback is really useful in helping us grow and improve our service. If you’d like to book in and use any of the services above, call our office, email us or leave a message below.