Why we don’t fit parts supplied by customers

Sometimes after a quick look on online, it may be tempting to buy car parts yourself: they seem a lot cheaper compared to your local car garage. We understand that when there are other bills, priorities, etc to pay for the “savings” you are seemingly making may seem like a good idea. However, more often than not, this isn’t the case and is in actual fact false economy for you and your car.

As a garage we have a duty of care towards you and your car, and with parts supplied from online or elsewhere, we can’t guarantee the safety, integrity or any warranties that come with these parts. Often “cheap” parts are cheap for a reason; you get what you pay for. We feel that it isn’t worth the risk.

When we order OE quality parts from our known and trustworthy suppliers, we have confidence that it will be of a high standard that keeps you and your car safe. We know the guarantees that come with each part and if are faulty or malfunction, then we can get it replace quickly and efficiently at no extra cost to you. For example, the brake pads and discs we use from Pagid, come with a 25 month/ 25,o00 mile guarantee. If parts supplied by customers are faulty and fail, then unfortunately if there is no warranty, then it means paying for the part again.

With all our years of experience in the trade, we know which brands give you the best value for money meaning that you won’t need to replace more often than needs be. Cheaper parts often wear through sooner and you’ll find it’ll need replace again and again. This all adds up, and what did save you money to start with is now costing you extra.

There are times when sourcing second hand, or refurbished parts is the right thing to do to for your car (older, discontinued make/model), if you know what you are looking for. Our technicians ensure that the parts sourced are correct and up to the job to keep you on the road. We would never put our name to any part substandard.

We really do strive to give our customers the best service which is why we believe fitting parts we know, trust and that gives you good value for money, while keeping your car safe is so important to us.

If you have any questions or would like to know more, then just leave a comment below or call the office. We’re always happy to hear from you.

Why we always fit OE Quality parts

Here at Maitland Motors, with over 20 years experience in the trade, we’ve worked on many a car and fitted many different types of parts of varying quality. With this knowledge and experience behind us, we strongly believe that fitting OE Quality parts is better for you and your car.

Maitland Motors, proud to always fit OE Quality Parts.

Yes, you can get cheaper parts out there, but they are cheap for a reason and you’ll find you’ll be replacing them a lot sooner than you’d expect. OE (Original Equipment) Quality parts match or can actually exceed the quality of the part fitted by the manufacturer when the car was new. Fitting these parts do not invalidate the vehicle’s warranty, when cheaper parts can. Over time they give you much better value for money and help your car to run at its best.

We are proud to fit OE Quality parts from brands such as Pagid, Mann Filters, Varta Batteries, Forte and Shell Oil to name but a few. These companies are industry recognised as leading manufactures up there with the best of the best.

New Pagid brake pads and discs being fitted. Pagid brake discs and pads are guaranteed for 25 months or 25,ooo miles, whichever comes first.

Here’s a few more reasons why we believe OE Quality parts are best for our customers;

  • OE Quality parts are more rigorously tested making them safer for you and your passengers.
  • Better products that matches the quality and reliability of the original parts at new.
  • These manufactures spend more time and money on product development compared to the cheaper brands ensuring the highest quality of parts is achieved.
  • They have longer life spans than cheaper products meaning less replacing; great for if you do a lot of miles.
  • Less risk of these parts not fitting correctly, not performing correctly or more worrying, failing.

We believe our customers and their cars deserve the best, which is why on each and every job booked into Maitland Motors we only use OE Quality parts, ensuring good value for money and peace of mind that the parts we fit adhere to the highest of standards in the automotive industry. As always, if you have any questions about OE Quality parts and how they can help you and your car then just leave a comment below or phone the office.