July Training for Maitland Motors

Maitland Motors have been back in the classroom gaining essential vehicle maintenance knowledge. We are passionate about training, development and staying up to date with the ever-changing automotive industry. What does this mean for you and your vehicle? Less time spent on the ramp diagnosing faults/ issues, expert knowledge and advice for newer makes and models and fully trained, knowledgable technicians working on your car. 

Pico Scope – Essential Training

Ross and Dale now understand the essential functions of the Picoscope. They can capture, save and analyse waveforms, as well as understand how to use these techniques during diagnosis. Picoscopes are a brilliant bit of kit which can help our technicians to identify small deviations on sensors signals, saved as fault codes. Knowing what these signals mean, helps to pinpoint where the issues are coming from quickly and efficiently.

Pico Scope – Advanced Training

Our technicians know how and when to apply advanced Pico Scope functions. They can use advanced tests and techniques for diagnostic scenarios where failures are intermittent or no fault codes are present. Additionally, the technicians will know how to capture and analyse waveforms using the Pico pressure transducer. Again, the guys now have the essential knowledge to get to the root of more complicated, in-depth issues. 

Ross and Dale with the trainer and other students.

Ross is in his element, learning about in-depth waveforms.

Bosch Introduction to Advanced Driver Assistance Systems (ADAS)

This course gave Ross and Dale a better understanding of the interconnectivity of modern safety systems and driver aids. With an overview of the various ADAS sensors and their application, they also learned about the KTS to carry out a comprehensive vehicle search of ADAS systems. They can use test equipment required for ADAS service tasks alongside the setup and calibration process of a modern ADAS sensor. 

Well done guys, improvements can already be seen in the workshop and getting to the route cause of faults and repairs with your expert knowledge. If you have any questions or would like to know more how our trianing can help you, call our office, DM us or email us.

June Training for Maitland Motors

Recap of recent training for the Maitland Motors team.

The Maitland Motors team have been back in the classroom, expanding their vehicle inspection and diagnaosic knowledge. Here’s a quick look at what they’ve been learning and how it’ll benefit our customers.

We were very proud of Dale for passing the Braking Chassis Systems, ESP course with a 100% pass rate. Dale reported that it was a brilliant course, which focused on the inspection and repair of modern vehicle braking systems. Dale now has essential knowledge about the operation, maintenance and testing of electronically controlled braking systems, covering both Bosch and non-Bosch variants. The course includes the hydraulic actuation and electronic control of typical Anti-lock Braking Systems, and an introduction to Electronic Stability Control. Dale can now apply the correct procedures when carrying out service activities and diagnosis on these safety-critical systems. Meaning, a more efficient and effective inspection, then repairs of our customer’s vehicles with brake issues. Well done again, Dale!

Ross can also add Unit Injector System Diagnosis, to his vast list of qualifications. Ross now can carry out diagnostic testing skills on Bosch Unit Injection systems fitted to diesel passenger cars and light vans. The operation of the system sensors and hydraulic components was covered in-depth, along with vital information for the safe testing of components and correct fault diagnosis. Interpretation and analysis of the various system inputs and outputs are integral to a good diagnostic process. A series of tests were conducted using an oscilloscope, along with other Bosch test equipment for a variety of system diagnosis procedures. This knowledge will most defiantly help get to the root of issues for older, Volkswagon PD engines. These injections are unique to these types of engines, so more of a neich area of expertise but vauluable all the same. These engines are also used in some Landrovers and Mercedes.

Well done guys on your hard work which will only be of benifit to the workshop; helping to provide a more efficentient service with vehciles spending less diagnostic time on the ramp. If you have any questions or would like to know how the team’s training can help you and your vehicle, please leave a comment below.

April Training

Its been a busy month for the team with lots of training & learning.

During April, thanks to restrictions easing again, the team have been able to get back into the classroom. Both Ross and Dale have been working hard expanding their vehicle knowledge, and what with the industry rapidly changing all the time, this will only be of benefit to your vehicle. We’re especially keen to learn about new electric and hybrid cars, which is where the industry is headed. Courses have included:

Petrol Direct Injection System: System Diagnosis. The guys now have a good understanding of manifold fuel injection systems, looking at system variants, the components used, the operating modes and system diagnostics.

Advanced Braking . This course focused on more advanced arears of braking systems inc the Antilock Braking System, Electronic Stability Protection and Electronic Parking Brake.

Automotive Air Conditioning System Diagnosis.  The guys now have essential knowledge to service vehicle air conditioning systems. EU legislation requires all technicians who service, recharge and repair vehicle air conditioning to be certified to carry out this work.

Level 2 & 3 Award in Hybrid Electric Vehicle Routine Maintenance Activities & System Repair and Replacement. This course is specifically designed for Electrically propelled/ Hybrid vehicles, giving the guys an understanding of the construction, function and layout of these types of vehicles along with methods to ensure the systems are safe to work.

Dale also undertook Engine Management Diagnosis of Universal Components, giving Dale the skills and knowledge to test and diagnoses engine management systems more confidently.

We are making the most of being able to train again and are signed up for lots more training over the coming months. Well done guys on all your hard work which is already being implemented here in the workshop. Training will have an impact on our opening hours, so thanks to our customers for understanding in advance.

If you have any questions or would like to know more, please leave a comment below or email the office.

December Training for Maitland Motors

Last week Ross travelled down to Newcastle to undertake training with automotive industry expect, Andy Savva, The Garage Inspector. This was a brilliant opportunity for inspiration, support and more importantly, advice on how we can improve our service and the garage.

Ross on training with Addy Savva
Ross getting a selfie with Addy Savva

The two day course was jammed packed with info from a fellow technician who’s been in Ross shoes, starting and running his own successful independent car garage from starch . Ross came back to the workshop buzzing and bursting with ideas that, once implemented, will streamline our service, improve garage efficiency and give you a much more professional experience with Maitland Motors.

Ross’ 3 top take aways from the course were:

  • Communication is key. From initial booking in with us gaining as much information as possible from you, to then relaying it to Dale and Saun in the workshop, to contacting our valued customers with updates, prices and managing expectations.
  • Knowing our strengths and weakness. So that on the rare occasion that a car requires knowledge or tools we don’t process, recommending other trusted members of trade who can get the job done quicker.
  • Customers are the most valuable part of the our business, without there’d be no Maitland Motors and is why we want to better our self and offerings.

Well done Ross on gaining 4 new certificates including, Effective Leadership & Quality Management Essentials, Financial Understanding Essentials for the Garage Business, Marketing Essentials for the Garage Business and Customer Excellence & Reception Management Essentials.

We strive to offer excellent customer service and feel it helps to sets us apart from other small, independent garages. Watch this space for loads improvements coming in time for 2021.

If you have any questions and would like to know more about how Maitland Motors can help you and your vehicle, call the office or leave a comment below.

Top of the Class for Maitland Motors

We’ve had a very busy and exciting few weeks here at Maitland Motors.

Alongside looking after your cars, Ross spent a couple of days training with the one and only The Garage Inspector, Andy Savva. Christine from our office has also been back in the classroom starting her PDA in Book-keeping and Dale our technician was pleased to receive his certificate for his Air-Con course he did a few months ago. All this learning and development will only have a positive knock on affect on your experience here at Maitland Motors.

Ross and Dale. Dale having received his certificate for an Air Con course he passed a few months ago. Well done Dale!!
Ross and Dale. Dale having received his certificate for an Air Con course he passed a few months ago. Well done Dale!!

Its a legal requirement for a technician to have this certificate to carry out Air-Con services and handle (potentially dangerous in the wrong hands) air con refrigerant. Dale is now safe and legal to do so keeping him, our team and our customers safe.

Ross had a brilliant couple of days with Andy Savva on the Marketing Essentials for the Garage Business and the Financial Understanding Essentials for the Garage Business courses. Ross came back to the workshop full of new ideas on how we can improve our services and continue on building our reputation as being a friendly and approachable garage. We’re already putting some exciting changes into place, so watch this space.

Well done Ross, another certificate to add to the collection.

In an industry that is rapidly changing, it is so important to keep up to date with new developments and the ways in which cars are being repaired\ maintained. More and more technology is playing a bigger part in workshops and the only way to keep up is by investing in training and our future. Things are very different from when Ross was an apprentice… This is why we are so keen to keep learning, developing and improving as much as we can with the aim of repairing our customer’s cars as efficiently and accurately as possible.

As always, if you have any questions or would like to know more about Maitland Motors and how we can help look after your car, just leave is a comment below.