Tag: Good Garage Scheme

June Training for Maitland Motors

Recap of recent training for the Maitland Motors team.

The Maitland Motors team have been back in the classroom, expanding their vehicle inspection and diagnaosic knowledge. Here’s a quick look at what they’ve been learning and how it’ll benefit our customers.

We were very proud of Dale for passing the Braking Chassis Systems, ESP course with a 100% pass rate. Dale reported that it was a brilliant course, which focused on the inspection and repair of modern vehicle braking systems. Dale now has essential knowledge about the operation, maintenance and testing of electronically controlled braking systems, covering both Bosch and non-Bosch variants. The course includes the hydraulic actuation and electronic control of typical Anti-lock Braking Systems, and an introduction to Electronic Stability Control. Dale can now apply the correct procedures when carrying out service activities and diagnosis on these safety-critical systems. Meaning, a more efficient and effective inspection, then repairs of our customer’s vehicles with brake issues. Well done again, Dale!

Ross can also add Unit Injector System Diagnosis, to his vast list of qualifications. Ross now can carry out diagnostic testing skills on Bosch Unit Injection systems fitted to diesel passenger cars and light vans. The operation of the system sensors and hydraulic components was covered in-depth, along with vital information for the safe testing of components and correct fault diagnosis. Interpretation and analysis of the various system inputs and outputs are integral to a good diagnostic process. A series of tests were conducted using an oscilloscope, along with other Bosch test equipment for a variety of system diagnosis procedures. This knowledge will most defiantly help get to the root of issues for older, Volkswagon PD engines. These injections are unique to these types of engines, so more of a neich area of expertise but vauluable all the same. These engines are also used in some Landrovers and Mercedes.

Well done guys on your hard work which will only be of benifit to the workshop; helping to provide a more efficentient service with vehciles spending less diagnostic time on the ramp. If you have any questions or would like to know how the team’s training can help you and your vehicle, please leave a comment below.

Maitland Motors, Here to Help

How we can help making maintaining your car easier

We understand here at Maitland Motors, that looking after your car can be an added hassle and stress. That’s why we’ve put in place a few processes to help make maintaining your car that little bit easier.

Payment Assist. Payment Assist is a easy way to spread the cost for your vehicle repair & maintenance bill. Payment is split over 4 monthly payments interest and fee free making any larger or unexpected repair bills a bit more manageable. For more details we have a recent post here. (T&Cs apply. Please let us know in advance of any works being carried out that you plan to pay via Payment Assist so we can get the process in place in time for collecting your car.)

Payment Assist with Maitland Motors
Spread the cost of your repair and maintenance bills with Payment Assist .

Courtesy Car. Sometimes its just not possible to be without your car what with work or school run commitments, especially if your car is in for a few days on big or unexpected repairs. Hiring our courtesy car can help at just £10 a day. (T&Cs apply, please ask for more details.)

Free Vehicle Health Check. Been a while since your car last saw a mechanic? Book in for a Free Vehicle Health Check where we’ll visually inspect the condition of your car, giving you peace of mind that its safe or making you aware of any repairs or issues.

A Free Vehicle Health Check will give you a no obligation overview of your car.

Pick Up & Drop Off Service. We offer a limited Pick Up and Drop Off Service where we come collect your vehicle from your home or place of work in the morning for repairs or services in the workshop, then drop it back with you the evening works have been completed. Saving you having to arrange getting your car to us and getting home again. (Due to the pandemic we unfortunately don’t have a waiting area for customers.)

Good Quality OE Parts and Oil. We believe prevention is better that cure here at Maitland Motors, and a big part of that is using good quality parts and oil. They will last you longer, perform better and often come with good guarantees, giving you better value for money. After years or experience in the trade, we use trusted brands such as Mann Filters, Pagid brakes, Varta Batteries and Forte engine treatments. Not to forget we are Pagid/IMI Professional Braking Specialist.

Proud to fit Pagid here at Maitland Motors
Pagid brakes come with a 25 months/ 25 thousand mile guarantee which many other manufactures don’t.

MOTs can be easy to forget, especially since the DVLA stopped sending reminders. Sign up to our text reminder service where we’ll remind you to get booked in and avoid missing your due date. We only need your reg and mobile number to set this up.

We hope that your experience here at Maitland Motors is as smooth and hassle free as possible but if there is anything further you feel we could put in place, then please just let us know. Customer feedback is really useful in helping us grow and improve our service. If you’d like to book in and use any of the services above, call our office, email us or leave a message below.

The Good Garage Scheme

Did you know that we’re a part of The Good Garage Scheme? This means you can rest assured that your car is in safe hands with us. Ran by one of our favourites, Forte, it aims to improve the standards in the automotive industry. Something we work very hard at each and every day.

To become a member we have to perform to a Code of Conduct, 10 points which you can find here. We understand that our industry has a really bad reputation when it comes to ripping customers off, but we want to do anything and everything we can to a reassure customers, old and new, that our garage’s aim is to provide an honest, reliable and welcoming service with your car’s best interest at the core of what we do. Signing up for the Good Garage Scheme just reflects what Maitland Motors is all about: high standards and good customer service.

It’s also where you can read genuine feedback from previous customers and we’re very proud of our very high customer rating. You can see for yourself on the Maitland Motors Good Garage Scheme feedback page. We really do appreciate it when customers take the time to leave feedback.

As always, if you have any questions about Maitland Motors and how we can help look after your car then just leave a comment below or call us in the office.